Microbiologics Privacy Policy

Last Updated Date: Dec 2023


1. Introduction

This Privacy Policy outlines how Microbiologics, Inc ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you access or use our website at www.microbiologics.com (the "Website") or our products and services (collectively, the "Services"), or when you otherwise interact with us. Where we refer to "you" or "your" we are referring to all customers, including businesses, users of our products and services, both current, potential, and past. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Personal Information We Collect

We may collect various types of personal information, including:


General Information: This includes information such as your name, email address, postal address, phone number, and other identifiers that can be used to identify you personally.


Usage Information: We may collect information about your interactions with our Website and Services, such as the pages you visit, the actions you take, and the device and browser you use.


Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing and online behavior on our website. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. You can manage your cookie preferences through your browser settings. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Website or Service may not work properly.


Information You Provide to Us: This includes the content of messages you send to us, including feedback or questions you ask our technical support representatives, when necessary to provide you with the products and services you use. We may collect and utilize any data files you send to us for troubleshooting and improving our Services so long as you have anonymized, scrubbed, or deleted any personally identifiable information contained therein which you do not want us to collect or utilize. When you contact us, phone conversations with our representatives may be monitored and recorded to improve our services, facilitate the processing and resolution of your request or complaint.


Please note that some of our Services may direct you to the websites of third parties whose privacy practices differ from this Privacy Policy. If you provide personal information to any third party, your personal information is governed by the privacy statements or policies of that third party. Microbiologics is not responsible for the privacy practices of these third parties. We recommend that you review the privacy policies for these third parties to understand how they process your personal information.

3. How We Use Your Information

We may use your personal information we collect for various purposes, including but not limited to:

  • Providing and improving our Services.
  • Communicating with you about our products and Services.
  • Analyzing user trends and preferences.
  • Responding to your inquiries or requests.

4. Disclosure of Your Personal Information to Third Parties

We may disclose your personal information to third parties in the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect our rights, privacy, safety, or property.
  • In connection with the sale, merger, or transfer of all or part of our company.

Microbiologics does not sell your personal information, and has not done so in the past 12 months.

5. Security

Microbiologics is committed to protecting the security of your personal information. We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Depending on the circumstances, we may maintain your personal information in hard copy and/or electronic form. For each medium, we utilize appropriate administrative, technical, and physical safeguards designed to protect the personal information we maintain. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

6. Your Choices and Rights

Depending on where you reside, you may have certain rights with regard to your personal information, including the right to access, correct, or delete your personal information that we maintain. Please contact us using the information provided in Section 10 to exercise these rights. Residents of California should review Section 8 for more information about their rights.

7. Children

We define “children” as anyone under 16 years of age. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian, we will delete it. We encourage parents with concerns to contact us.

8. California Privacy Rights

As a California resident, you have the rights listed below with respect to the personal information we collect from you. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.


Access Rights
You have the right to request that we disclose certain information to you about our collection and use of your Personal information over the past 12 months.


We will disclose to you:

  • The categories of personal information we collect about you.
  • The categories of sources for the personal information we collect about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collect about you and the right to obtain and reuse this information (also called a data portability request).
  • If we disclose your personal information for a business purpose, a list describing which disclosures are done for a business purpose, identifying the personal information categories that each recipient obtained.

Deletion Rights
You have the right to request deletion of any personal information we collect or retain from you, subject to certain exceptions. However, even if you request a deletion, we may deny your request if the information is necessary for us or our service providers to: If we disclose your personal information for a business purpose, a list describing which disclosures are done for a business purpose, identifying the personal information categories that each recipient obtained.

  • Complete the transaction for which the personal information was collected.
  • Detect security incidents and product against any malicious, fraudulent activity.
  • Debug and/or repair errors.
  • Exercise free speech, ensure the right of another consumer to exercise that right of free speech, or exercise another right provided by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code §1546).
  • Engage in a public or peer-reviewed scientific, historical or statistical research that complies with all applicable ethics and privacy laws.
  • Comply with a legal obligation.

Non-Retaliation Rights
You are entitled to exercise your rights and be free from retaliation. This means that we will not do any of the following because you exercise any of your data rights:

  • Deny you goods or services.
  • Charge different prices for goods or services for exercising your rights (whether through denying benefits or imposing penalties).
  • Provide you with a different level of quality of goods or services.
  • Threaten you with any of the above.

Right to Correct Inaccurate Personal Information
You have the right to request a correction of any inaccurate personal information we have about you, and we shall use commercially reasonable efforts to make such corrections after we receive a verifiable consumer request.


Right to Limit Sensitive Personal Information
You have the right to limit our use of your sensitive personal information only to what is necessary to perform the services or to fulfill the reason that we collected such information and/or other permissible business purposes.


Opt-Out Rights
We do not sell or share (as that term is defined by California law) your personal information.


How to Exercise Your California Consumer Rights
To exercise your right to access, data portability, correction and/or deletion rights described above, please submit a verifiable consumer request to us using the contact information in Section 10.


Only you, or an authorized agent registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your child.


You may only make a verifiable consumer request for access or data portability twice within a 12-month period. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another without hindrance.


The verifiable consumer request must:

  • Provide sufficient information that allows us to verify you are the person about whom we collected Personal information or an authorized representative agent.
  • Describe your request with sufficient details that allows us to properly understand, evaluate, and respond to it.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.


We endeavor to respond to all verified requests within 45 days of receipt of the verified request, although this time may be extended as permitted by applicable law. You have the right to appeal our response to a verifiable consumer request by submitting a written request to us. We will respond to your appeal within 45 days of receipt, although this time may be extended as permitted by applicable law.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


Email: ISC@microbiologics.com
Phone: +1.320.253.7400
Fax: +1.320.253.6250
Mail: Attention: Information Security Committee
Microbiologics, Inc.
200 Cooper Avenue North
Saint Cloud, MN 56303-4440 USA

11. Additional Terms

Notice to users outside the United States: Microbiologics is headquartered in the United States and its processing of personal information is governed by United States law, generally, which may differ from protections and rights available in your jurisdiction. Regardless of where you reside, if you have questions or concerns regarding our processing of your personal information, please contact us as noted in Section 10 above. Also, your use of our products or services is governed by United States law. If you are using the website from outside of the United States, your information may be transferred to, stored, and processed in the United States where Microbiologics’ servers are located.